Privacy Policy
(Updated 22nd October 2011)
Arroco.co.uk
is owned and operated by iRibbean Ltd a company incorporated in England.
The
purpose of this statement is to set out how we use personal information that we
may obtain about you. By either registering as a user of any services provided
by Arroco you agree to this use.
Use of your Personal Information
1. When
you register and use this site you will be asked to provide
certain information such as your contact details. We will store this data and
hold it on computers or otherwise. We will use this data to fulfil our
agreement with you.
2. We
may use information that you provide or that is obtained by us:
(a)
To register you with our website and to administer our website services;
(b) To fulfil our
agreement with you and processing and obtaining payment.
(d) To analyse and
profile your shopping preferences e.g. (market, customer and product analysis)
to enable us to review, develop and improve the products and services we offer
and to enable us to provide you and other customers with relevant information
through our marketing programme. We may use your information to make decisions
about you using computerised technology, for example automatically selecting
products and services which we think will interest you from the information we
have. We may keep you informed of such products and services including special
offers, discounts, offers, competitions and so on by any of the following
methods:
Email
Telephone (including automated calls
SMS text messages and other electronic messages
such as picture messaging
Post
Fax
Or otherwise
Fraud Prevention
3. In
order to protect our customers and us from fraud and theft, we may pass on
information that we obtain from making identity checks and other information in
our customer records, including how you conduct your account, to other Group
companies, other retailers and to financial and other organisations (including
law enforcement agencies) involved in fraud prevention and detection, to use in
the same way.
Telephone Calls
4. Calls
will be recorded to verify content and may be used together with your customer
records for regulatory compliance, quality control and staff training,
preventing or detecting criminal activity and for complaint resolution.
Disclosure of Your Information
5. Arroco.co.uk
will not disclose or sell your personal details to any third party. Only in the following cases will your
information be given to other parties.
(a)
To
anyone to whom we transfer our rights and duties under our agreement with you.
(b)
If we have a duty to do so or if the law allows us
to do so.
Security
6. We
endeavour to take all reasonable steps to protect your personal information.
However, we cannot guarantee the security of any data you disclose online. You
accept the inherent security risks of providing information and dealing online
over the Internet and will not hold us responsible for any breach of security
unless this is due to our negligence or wilful default.
General
7. You
have the right to see personal data (as defined in the Data Protection Act)
that we keep about you, upon receipt of a written request and payment of a fee.
If you are concerned that any of the information we hold on you is incorrect
please contact us (see details below).
8. Please
be aware that our site may link to other websites which may be accessed through
our site. We are not responsible for the data policies or procedures or the
content of these linked websites.
How can I get my name removed from
the Arroco.co.uk mailing list?
If
you want to be removed from our mailing list, please send an email to info@arroco.co.uk with the word 'remove' in the subject line and the
email address that you wish to be removed within the email. Please note that it
may take up to 28 days to action your request. In addition, each electronic
mailing we send you will contain details of how you can un-subscribe.
How do I change any details stored
on Arroco.co.uk?
To
change any of your registered details on Arroco.co.uk, click on ‘Sign in’ and
enter your login name and password. Once logged in change any of the details
shown and click ‘update my details'.
For
further information about shopping on Arroco.co.uk, please read our Terms and Conditions.
Contact Us
If
you have any comments or queries in connection with our privacy policy, please email us at info@arroco.co.uk
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